Kasey G
25/04/2022
Rude, Rude & Rude!!! We walked in to have a look around to see the grounds & wines, but were rudely greeted. We weren't "allowed" in as we didn't have a booking. We were advised that the grounds and farm were only for the enjoyment of their customers. Well we didn't even get the opportunity to be customers. Unfortunately for Heifer Station, we would have been more than happy to buy wines without taste testing, but weren't given the opportunity or offered a booking/way to book, rather embarrassed in front of other customers as the Owner said "excuse me" from across the room. Thankfully we are locals otherwise any tourists would have been sadly disappointed. There is definitely a way to approach potential customers, and unfortunately they didn't get it right. There wasn't a sign advising bookings were essential. If you enjoy having a browse with the potential of buying some wine, it might be a better option to look elsewhere. If you enjoy getting stopped abruptly, questioned on what your plans were coming into the winery and not being given the option to buy any wines, this is your place. We were so shocked at the "greeting" we received, we were speechless and we didn't even get to ask about the wine or how to go about purchasing some wine.